We continue to have trouble with shipping parts to the USA, with charges varying from $50 to $200 USD for customers to accept their package. We believe these charges are incorrectly applied given the fact that we have taken pains to complete and submit all the necessary paperwork, and the fact that the charges levied…
IMPORTS TO THE USA part 4
We appear to be able to ship the Gen2.5 rails by using Canada Post for the time being, with only a marginal duty being applied. For the time being we are covering this cost. The downside to this is that Canada Post is still involved in a labor dispute, so it is possible that this…
IMPORTS to the US part 3
Here is the latest on shipping product to our customers in the USA. You will have noticed that shipments have slowed and at my end, orders are piling up, a very disturbing circumstance. We have been trying various things but nothing so far has been 100% reliable in getting product in customer hands. The worst…
IMPORTS TO USA part 2
We wanted to inform you about a recent change in U.S. import regulations. As of August 29, the de minimis exemption for low-value shipments has been removed, which means that all purchases shipped to the U.S., regardless of value, may now be subject to customs duties, taxes, and fees. This change could affect your order,…
New Rules: Imports to the US
ATTENTION US customers: like everyone else, we are trying to understand the full implications of the removal of shipments under $800 from tariff protection. Starting Aug 29, 2025 be prepared to pay up to 35% in duties to receive your goods. We are attempting to gain an exemption for our products and will announce any…